about us

UK’s Leading Logistics & Global Trade Management Provider

A logistics business built on investment and execution

From day one, the focus has been on delivering measurable value for customers, through high standards, continuous improvement, and investment in the capabilities that keep supply chains moving.

Over time, that approach has supported Uniserve’s growth into the UK’s largest privately owned logistics and global trade management provider.

We’ve built strength over time

The milestones that shaped how Uniserve operate today.

Our awards
1984–1999
Foundations and early expansion
Foundations
  • Founded (1984)
  • First warehouse built (1986)
Service expansion
  • Airfreight launch (1990)
  • Ireland launch (1993)
Strategic acquisitions
  • European road freight company acquisition (1994)
Infrastructure growth
  • Tilbury port-centric land investment (1996)
  • Manchester, Heathrow & Glasgow facilities acquisition (1999)
2000–2011
Building integrated supply chain capability
Operational capability
  • Full supply chain management launch (2000)
Global footprint
  • China property acquisition (2001)
Major infrastructure
  • London high-bay super DC (2004)
  • Felixstowe port-centric site – 36 acres (£45m investment) (2008)
  • Tilbury warehouse – 23,000 sqm (2010)
Leadership & training
  • Government-funded logistics academy formation (2006)
  • New HQ & training centre, Upminster (2011)
2012–2019
Strategic investment and industry recognition
Capability development
  • Supply Chain Academy establishment (2012)
  • Drinks Logistics launch (2013)
Strategic investments
  • European operator investment (2012)
  • CP Training investment (2014)
  • Zenith UK Distribution investment (2015)
  • James Kemball investment (2016)
International expansion
  • Rotterdam office opening (2015)
Infrastructure development
  • Northampton warehouse estate development (2016)
Industry recognition
  • Global Freight Employer of the Year (2018)
  • FTA Logistics Partner of the Year (2018)
  • UK Government advisors – Tech & Customs (2018)
  • BIFA European Logistics Award (2019)
2020–2025
Global growth and continued leadership
National supply chain leadership
  • UK Government PPE supply chain partner (2020)
Major infrastructure
  • Felixstowe Mega DC opening (2021)
Service expansion
  • USX service launch (2022)
Strategic investments
  • Airfreight business (OTX) investment (2022)
  • Efret & George Baker investment (2022)
  • Atrax Logistics & Klog investment (2024)
International footprint
  • Office openings – Portugal, Spain, Germany & Holland (2022)
Industry recognition
  • UK No.1 Logistics Provider (2022)
  • BIFA Ocean Services Award (2022)
  • Supply Chain Excellence Award (2023)
  • BIFA Air Cargo Award (2025)
Brand evolution
  • OTX rebrand to Uniserve Netherlands (2025)

What’s stayed constant

Values

Practical solutions focused on outcomes, not complexity.

Investment

Building capability in-house to improve reliability and control.

innovation

Innovation

Technology and process improvements that remove friction.

Quality

Consistent standards across services and teams.

Global presence, local accountability

Presence in key sourcing and supply locations, combined with a belief in high-quality service, has helped Uniserve become a trusted partner for leading global businesses, ranging from major brands to specialist and fast-growing online companies.

Our Global Presence

Where we operate

From UK operations to key global trade routes, our network is built to support international movement with dependable coordination and clear accountability. Use the map to explore our presence across major logistics regions and hubs.

See Our Locations

FAQs

Some of our frequently asked questions we receive. if you can’t find what you are looking for, please get in touch with us.

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When was Uniserve founded?

Uniserve was established in 1984 and has expanded through investment in capability, people and infrastructure

Is Uniserve privately owned?

Uniserve is a privately owned logistics and global trade management provider.

Where is Uniserve headquartered?

Uniserve’s headquarters is located at Upminster Court, 133 Hall Lane, Essex, RM14 1AL, UK.

Where does Uniserve Operate?

Uniserve operates throughout the UK, across Europe, and internationally as part of its extensive global logistics network

What industries does Uniserve support?

Uniserve supports a wide range of industries, delivering scalable, high‑performance logistics solutions for complex and demanding sectors. Uniserve’s capabilities span, but are not limited to, retail, manufacturing, fashion and lifestyle, aerospace, pharma and healthcare, luxury brands, and automotive operations.

Who are GB Global?

GB Global is a group of more than 100 companies operating across logistics, supply chain management, customs clearance, property, education, technology and sustainability.

Are Uniserve part of GB Global

Yes. Part of GB Global, Uniserve operates alongside a group of more than 100 businesses worldwide. Together, we partner with customers end-to-end, improving supply chain efficiency through integrated freight, logistics, customs, consultancy and technology solutions – giving them greater control and visibility across their operations.

Does Uniserve hold any certifications?

Yes. Uniserve meets key international standards, including ISO 9001, ISO 14001, ISO 134485, ISO 27001, ISO 28000, ISO 45001. Uniserve’s certification can be found here – uniserve.co.uk/certifications

How can I contact Uniserve?
At Uniserve, we operate multiple trade centre hubs situated strategically across the UK and Internationally – contact details can be found here – uniserve.co.uk/contact

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